Welcome to Dusty Dooms, owned and operated by DUSTY DOOMS PRIVATE LIMITED. We value your trust and the opportunity to serve you through our platform and services.
Definitions
- “we,” “our,” “us” – refer to Dusty Dooms.
- “you,” “your,” “user” – refer to individuals or organizations making use of our Services.
These Terms outline the rules and obligations governing your use of our Services. By accessing or continuing to use our platform, you agree to be bound by these Terms. If you do not agree with any provision, please stop using the Services immediately. Please note that these Terms may be revised periodically, and continued use indicates acceptance of the most recent version.
Acceptance of Terms
By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not consent to them, you must refrain from accessing or using our Services.
Eligibility and Account Registration
To use and access our Services, you must meet the following criteria:
- Be 18 years or older and legally capable of entering into binding contracts.
- Operate a legitimate business or entity in compliance with applicable laws.
- Complete KYC verification with valid personal and business documents.
- Maintain the confidentiality of your login credentials; all activity under your account is presumed authorized unless proven otherwise.
We reserve the right, at our sole discretion, to approve, reject, or terminate any account registration without prior notice.
Scope of Services
Dusty Dooms provides a comprehensive digital payment infrastructure allowing businesses to accept payments via:
- Credit and Debit Cards
- UPI
- Net Banking
- Digital Wallets
Core Features Include:
- API and plugin integrations for websites, applications, and POS systems
- Payment links, QR code payments, invoicing, and subscription billing tools
- Real-time transaction tracking and settlements to verified bank accounts
We retain the discretion to add, modify, or discontinue any part of our Services at any time without prior intimation.
User Responsibilities
As a registered user, you agree to:
- Provide accurate and up-to-date business, financial, and contact information.
- Use the Services exclusively for lawful and legitimate purposes.
- Maintain complete confidentiality of your account credentials, API keys, and access permissions.
- Notify us promptly of any unauthorized use, suspected fraud, or security breach involving your account.
Fees and Settlements
- Service charges are as specified in your Merchant Agreement or displayed on the Dashboard.
- All fees are exclusive of taxes; users are responsible for any applicable tax obligations.
- Chargebacks remain the merchant’s responsibility, and refunds are processed as per internal policies and timelines.
- Any revisions to fee structures will be notified in advance through email or dashboard alerts.
Restricted Activities
You are strictly prohibited from conducting or facilitating:
- Illegal, unauthorized, or fraudulent transactions.
- Trade of restricted or banned goods and services (including narcotics, gambling, adult content, counterfeit goods, firearms, or prohibited materials).
- Attempts to hack, manipulate, or compromise platform security or system integrity.
Violations may result in:
- Temporary or permanent suspension of your account.
- Withholding of funds pending further investigation.
- Legal proceedings under applicable laws.
Fraud Prevention and Risk Management
To ensure transaction safety, we employ robust fraud prevention systems, which include:
- Real-time monitoring of all payment activities.
- AI-driven detection, scoring, and risk assessment mechanisms.
If suspicious or high-risk activity is detected:
- Transactions may be delayed, withheld, or reversed.
- Accounts may be suspended or permanently closed without prior warning.
- Users remain liable for all resulting penalties, losses, and chargebacks from fraudulent conduct.
Privacy and Data Protection
We are committed to protecting your personal and financial data in accordance with our Privacy Policy and applicable regulations.
Our Security Measures Include:
- Data encryption and secure authentication
- Controlled access for authorized personnel only
Data is used solely for:
- Processing transactions
- Fraud detection and compliance checks
- Platform maintenance and performance optimization
Intellectual Property Rights
- All intellectual property, including software, logos, trademarks, designs, and documentation, is the exclusive property of DUSTY DOOMS PRIVATE LIMITED or its licensors.
- Users receive a limited, non-transferable license to use the platform only for legitimate business purposes.
- Copying, altering, reverse-engineering, sublicensing, or exploiting any component of the platform is strictly forbidden.
- The use of our branding, trademarks, or promotional materials requires prior written authorization.
Third-Party Integrations
Our Services may connect or integrate with third-party entities such as banks, payment networks, CRM systems, analytics tools, or logistics partners.
- We are not responsible for the performance, policies, or reliability of any third-party service.
- Any losses or disputes arising from their usage are governed by those third parties’ own terms and policies.
Suspension and Termination
Your account may be suspended or terminated under the following conditions:
- Breach of these Terms.
- Involvement in illegal, fraudulent, or unauthorized transactions.
- Compliance with a legal, regulatory, or court order.
Consequences may include:
- Temporary or permanent deactivation of your account.
- Withholding of funds until the issue is resolved.
- Obligation to clear any outstanding dues or payments.
Dispute Resolution
- Disputes will first be addressed by our internal support and resolution team.
- Payment-related issues, including chargebacks, will be coordinated with respective banks or payment networks.
- If unresolved internally, disputes shall proceed under the applicable jurisdiction and governing law.
Limitation of Liability
To the maximum extent allowed by law:
- We are not liable for any indirect, incidental, or consequential damages.
- Our liability excludes loss of revenue, profit, data, or potential business opportunities.
- We make no guarantees regarding uninterrupted, flawless, or error-free Service performance.
Indemnification
You agree to indemnify and hold DUSTY DOOMS PRIVATE LIMITED, along with its directors, employees, and affiliates, harmless against all claims, liabilities, or damages resulting from:
- Misuse of the Services.
- Breach of these Terms.
- Fraudulent, illegal, or negligent actions.
Governing Law and Jurisdiction
These Terms are governed by the laws of India, and any disputes shall fall under the exclusive jurisdiction of Indian courts.
Force Majeure
We are not responsible for failure or delay in performance caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Epidemics or pandemics
- Terrorist attacks or acts of war
- Cyberattacks or significant technical disruptions
- Labor strikes, government restrictions, or civil disturbances
Amendments to Terms
- These Terms may be updated or modified at any time.
- Major updates will be reflected with a “Last Updated” date.
- Continued use of our Services implies your acceptance of revised Terms.
- Users are encouraged to review these Terms regularly for any changes.
Severability and Waiver
- If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue in full effect.
- Failure to enforce any provision or right does not constitute a waiver of that right for future instances.
Contact Information
For any questions, feedback, or legal correspondence regarding these Terms, please reach out to us at (mention email).
