The Privacy Policy of Dusty Dooms, operated and managed by DUSTY DOOMS PRIVATE LIMITED, outlines how your personal data is gathered, processed, and utilized whenever you interact with our platform or services. This Policy does not apply to any external websites linked through our platform or to third-party entities associated with Dusty Dooms.
Definitions
- “we,” “our,” “us” – represent Dusty Dooms.
- “you,” “your,” “user,” “users” – denote individuals who access or use our platform.
If you do not agree with the practices described herein, you are advised to stop using our platform immediately. This Policy should be read together with our Terms and Conditions, as both documents jointly govern your use of our services.
Data We Collect
To ensure seamless functionality, compliance, and an improved user experience, we collect the following categories of information:
1. Personal Information
- Full name and contact information (phone number, email address, and residential address)
- Government-issued identification details (such as PAN or Aadhaar) when required for KYC verification
2. Financial Information
- Bank account details, UPI ID, and debit/credit card data
- Invoices and billing statements
- Transaction history maintained securely for compliance and support purposes
3. Technical Information
- IP address, browser version, device model, and operating system
- Activity logs, timestamps, referral sources, and browsing clickstream data
4. Cookies and Trackers
Used for purposes such as:
- Managing sessions and storing preferences
- Fraud prevention and enhancing website performance
- Personalizing and improving user experiences
Purpose of Data Use
We never sell, lease, or rent your personal data for marketing purposes. Your information is shared only when necessary for legitimate business or regulatory needs, including:
- Processing and managing payments and transactions
- Performing identity verification for users and merchants
- Meeting legal, compliance, or KYC obligations
- Detecting, investigating, and preventing fraudulent or suspicious behavior
- Offering customer service and resolving disputes
- Monitoring, maintaining, and optimizing platform performance
- Delivering important service-related alerts and updates
- Conducting audits, reviews, and analytics for internal improvement
- Customizing user experiences to enhance service quality
- Promoting services solely with your explicit consent
Information Disclosure
Although we do not sell or rent user data, it may be shared in specific, justified situations, such as:
- Payment Partners & Banks: To facilitate secure payment processing
- Merchants: To confirm payment completion and related transaction details
- Service Providers: For IT support, KYC verification, fraud detection, cloud hosting, and analytics
- Regulatory Authorities: When legally mandated by regulators, courts, or government entities
- Corporate Transactions: In the event of a merger, acquisition, or business restructuring, user data may form part of transferred assets
Data Retention
- Personal and financial information is stored only for as long as necessary for operational, legal, or compliance reasons.
- KYC documents and transaction records are generally retained for 8–12 months in line with regulatory requirements.
- Once this retention period ends, data is securely deleted or anonymized to ensure privacy.
Data Security and Protection
To safeguard your personal data, we apply multiple layers of security, including:
- SSL/TLS encryption for secure communication
- Regular vulnerability scans and independent security assessments
- Controlled access restricted to authorized personnel only
- Multi-factor authentication, fraud monitoring, and data loss prevention tools
Note: While we adopt industry-standard protection methods, no digital system can guarantee absolute security. Users are strongly encouraged to maintain strong passwords and safeguard their login credentials.
User Rights
Depending on applicable laws (including GDPR, where relevant), users are entitled to:
- Access: Request a copy of your stored personal data
- Correction: Modify or update inaccurate information
- Deletion: Ask for your data to be erased
- Withdraw Consent: Revoke previously given authorizations
- Restriction/Objection: Limit or object to certain processing activities
- Data Portability: Receive your data in a structured, machine-readable form
To exercise these rights, please contact us at (mention email).
Cookies and Tracking Tools
Our platform utilizes cookies and related technologies to:
- Manage user sessions and remember preferences
- Enable login functions and monitor platform activity
- Generate usage reports and analytics
- Identify and prevent fraudulent or suspicious activities
You may disable cookies in your browser settings, but certain site functionalities may not operate correctly if cookies are turned off.
Third-Party Links and Integrations
- Our platform may contain links or integrations with external service providers (such as banks, KYC agencies, or analytics tools).
- We do not control how these third parties handle or process your data.
- Users are advised to review the respective third-party privacy policies before sharing personal details.
Children’s Data Protection
- Our services are designed exclusively for individuals aged 18 years and above.
- We do not knowingly collect or store information from minors.
- If any such data is identified, it will be deleted immediately.
Policy Updates
- This Privacy Policy may be revised from time to time due to legal, operational, or technical updates.
- Any modification will be reflected on this page with an updated “Last Updated” date.
- Users are encouraged to review this page periodically for the latest version.
User Consent
By continuing to access or use our platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not consent to any part of it, please discontinue the use of our services.
Contact Information
For any inquiries, feedback, or complaints related to this Privacy Policy, you can reach us at (mention email).
